ABACUS
Open positions
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise…
Engineer, Enterprise Service Desk
Job Summary: The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as a Tier 3 escalation point for complex technical issues within the Enterprise Service Desk. The…
Analyst, Enterprise Service Desk
Overview: Abacus’s Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well…
Engineer, Enterprise Service Desk
Overview - The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as an escalation point for complex technical issues. The role includes administration of Citrix,…
Analyst, Enterprise Service Desk
Weekend shift role 40 hours /week: 8am-5pm CST Saturday-Wednesday Enterprise Service Desk, Analyst Job Summary The Enterprise Service Desk Analyst is a client-facing technical support role responsible for triaging,…
IT Support Technician
Overview As an IT Support Technician ( Sr Technician, Site Services is our internal title ) you'll be 100% onsite with an Abacus health care client in the Athens, GA area. The tech will also support several satellite…
Weekend Analyst, Enterprise Service Desk
Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client’s first point of contact, responding to service requests and…
Manager, Enterprise Service Desk (Tier 1)
Job Summary The Manager, Enterprise Service Desk (ESD) is a tactical leadership role responsible for the daily execution, management, and enablement of the Tier 1 Enterprise Service Desk staff. Reporting directly to…
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise…
Escalation Engineer, Enterprise Service Desk
Overview The Escalation Engineer is a senior Tier 3 engineering role within the Service Delivery organization, acting as the primary technical owner and escalation authority for a portfolio of high-visibility,…
Analyst, Enterprise Service Desk
Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client’s first point of contact, responding to service requests and…
Engineer, Enterprise Service Desk
Job Summary: Abacus’s Level Three Support - Engineer role is responsible for the design and implementation of customer-facing and internal systems, including public and private cloud environments as well as on-premise…
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise…
Analyst, Enterprise Service Desk
Enterprise Service Desk, Analyst Job Summary The Enterprise Service Desk Analyst is a client-facing technical support role responsible for triaging, troubleshooting, resolving, and accurately escalating client and…
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise…