ASM Research
Open positions
Business Systems Analyst III
The Business Systems Analyst III serves as the senior liaison between business stakeholders and technical delivery teams for AzureDevOps enabled process improvement and enterprise workflow initiatives in a regulated…
IT Admin - Service Desk
Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting…
Federal Network Support Engineer (Tier 1)
Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role will support 24x7…
Server Operations - AWS
The Server Operations – AWS resource is responsible for the day-to-day management, maintenance, security, and optimization of cloud server infrastructure hosted in AWS. This role supports reliable, compliant, and…
Help Desk Specialist I
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses…
NOC Shift Supervisor
Position Overview The NOC Shift Supervisor oversees a shift of Network Operations Center personnel responsible for monitoring and supporting enterprise networks and services. The role directs real‑time incident…
EOC Technical Specialist
Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. This role will be responsible for…
EOC Incident Management - Watch Officer
The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency.…
Network Administrator
The Network Administrator is responsible for the build, support, administration, and optimization of the network and associated hardware and software. This role deploys and troubleshoots small-scale to medium network…
Systems Administrator, Senior
Position Overview The Systems Administrator, Senior manages and optimizes complex enterprise infrastructure spanning Windows and Linux servers, VMware environments, and cloud services that support mission‑critical…
Cloud Support Business Analyst
Detail-oriented resource that will manage workstreams that support validations of cloud-based requests and approvals for accounts, tenants, and other cloud services. Validate prior requests and approvals for cloud…
Problem Manager, Sr
The Problem Mgmt. Lead / Problem Manager, Senior leads the end-to-end problem management function to identify, analyze, and eliminate root causes of recurring incidents impacting mission-critical IT services. This role…
Cloud Support Business Analyst
Detail-oriented resource that will manage workstreams that support validations of cloud-based requests and approvals for accounts, tenants, and other cloud services. Validate prior requests and approvals for cloud…
SOC Analyst
As part of our Cyber Defense and Managed Security Services team, you’ll analyze security alerts, triage incidents, and ensure organizations maintain a strong security posture in an increasingly complex digital…
Systems Engineer Lead
Overview The Systems Engineer Lead will serve as the senior technical authority and team leader for systems engineering services supporting the Office of Information Management (OIM) and the Office of Science (SC)…
Help Desk Agent - Night
What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions. Troubleshoot issues remotely using internal…