Onsite Systems Engineer providing dedicated IT support to a hedge-fund client in Austin: resolving tickets, troubleshooting Windows/Microsoft 365 end-user issues, and administering Windows Server, Active Directory, and endpoint/network infrastructure. Core technologies: Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID), Windows Server/AD/Group Policy, Sophos, VMware/Hyper-V, and TCP/IP
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