DecisionPoint | Cortek
Open positions
Help Desk Support Service Specialist - Intermediate
Overview DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite customer support at SDDC installation, brigade, battalion, or detachment-level locations under the GITSS program.…
Service Desk Team Lead (Day Shift)
Overview DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC)…
Desk Top Support Service Specialist - Associate
Overview DecisionPoint seeks a Associate Desk Top Support Service Specialist to provide onsite IT support for SDDC users under the GITSS program. This position provides associate-level desktop, endpoint, peripheral,…
Desktop Support Specialist - Senior
Overview DecisionPoint seeks a Desktop Support Specialist - Senior to provide advanced onsite desktop, executive, and mission IT support for SDDC G6. This position supports senior-level users, HQ SDDC staff, and…
Help Desk - Intermediate Support Web
Overview DecisionPoint seeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk…
API Support Engineer (Tier 3)
Overview DecisionPoint seeks an API Support Engineer (Tier 3) to troubleshoot and resolve complex API, integration, and data flow issues across enterprise applications within a large federal and DoD-aligned mission…
Tier 2 Customer Support Specialist
Overview DecisionPoint seeks a Tier 2 Customer Support Specialist to provide mid-level technical support across a wide suite of MC&FP digital platforms. This role resolves user-reported issues by replicating complex…
Service Desk Lead
Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk operations supporting a large federal and DoD-aligned mission environment. This role ensures daily operational excellence across…
Service Desk Specialist – Level II (Tier 1)
Overview DecisionPoint seeks multiple Help Desk Specialists – Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. These roles resolve advanced Tier 1 incidents,…
Shift Supervisor (IT Service Desk)
Overview DecisionPoint seeks multiple IT Shift Supervisors to oversee Tier 1 and Tier 2 service desk operations in support of a large federal and DoD-aligned mission environment. These roles manage daily queue…
Junior Computer User Support Specialist
Overview DecisionPoint Corporation is seeking a Junior Computer User Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to the Fleet on time and…
Field Support Technician (Journeyman)
Overview DecisionPoint seeks four Field Support Technicians to provide hands-on technical support for the USMEPCOM ENLIST program. These positions support network connectivity, telecommunications, structured cabling,…
Database and Application Support Engineer (Senior)
Overview DecisionPoint seeks a Senior Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the…
Tier 1/2 Service Desk Analyst (Journeyman)
Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved…
Service Desk Lead (Senior)
Overview DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations for the USMEPCOM ENLIST program. This position oversees ticket queues, staffing schedules, escalations, VIP support, service…