eeho.fa.us2.oraclecloud.com/cx_45001
Open positions
Customer Service Specialist
As a team member, you will provide day-to-day technical support end-users hardware and software needs and project-based support. You will provide routine, technical support and maintenance for desktop, laptop, and…
Support Engineer 1
Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s).…
Manager, Support Engineering
Manages an Incident Response Center team responsible for coordinating the response to customer technology outages and service disruptions. Oversees shift operations, sets priorities, and balances staffing across…
Support Engineer 2
US Citizenship required and must be able to obtain Public Trust Clearance and/or any other clearances required by our client(s) Serves as a point of contact for customers, fielding inquiries via phone or electronic…
IT Support
Conducts end-to-end hardware installation and troubleshooting. Validates cabling, and problem solving to establish error free connections. Monitors, reviews, and analyzes ticket queues addressing non-routine incidents…
Manager, Data Center Support Services
Manages team(s) conducting end-to-end hardware installation and troubleshooting. Manages team(s) implementing network communications, providing guidance on complex problems. Manages team(s) supporting data center…
Data Center Support Services Technician
Replaces and upgrades server components. Validates cabling, checking network environment build and connectivity is established, with limited supervision. Monitors and responds in ticketing environment, guiding less…
Supervisor, Customer Service
Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the incident management process…
Oracle Health Senior Support Services Owner
We are seeking a client-focused, detail-oriented Senior Support Services Owner to oversee change and incident management for an aligned healthcare IT client site. This individual is pivotal in improving client…
Oracle Health Federal Customer Service Administrator
We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by…