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ejrz.fa.us2.oraclecloud.com/cx
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4 jobs
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ejrz.fa.us2.oraclecloud.com/cx 2 months ago
IT Service Desk Manager
North AmericaFull-time
United States
POSITION SUMMARY The Manager, IT Service Desk leads VITAS’s 24/7 Service Desk operation and serves as the Major Incident Manager and first point of contact for potential major IT incidents. The manager is accountable…
AI Automation ITIL Service Desk ServiceNow
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ejrz.fa.us2.oraclecloud.com/cx 2 months ago
Call Center Triage Team Manager RN (In Office)
North America
United States
Support Program and Telecare with direction on escalated patient care and customer service concerns Support Program and Intake with direction on new referral appropriateness and appointment staffing. Directly handle…
Corrective Action Root Cause Analysis
