foundant-careers
Open positions
Technical Support Engineer
What You’ll Do: The Technical Support Engineer (TSE) for SmartSimple (SMS) is the pivot between the Support team and the Engineering and Development teams. You will analyze the most complex client issues, decide what…
Support Consultant EMEA
What You’ll Do: Directly support the successful resolution of client tickets that come through Foundant's Support channels: chat, phone, and email. Develop and maintain a high degree of product knowledge across both…
Technical Support Representative - EMEA
What You’ll Do: Respond to and triage inbound support tickets, applying initial diagnosis and prioritization based on severity and SLA. Troubleshoot common SmartSimple configuration, workflow, and reporting issues,…
Technical Support Representative (Western Canada)
What You’ll Do: Respond to and triage inbound support tickets, applying initial diagnosis and prioritization based on severity and SLA. Troubleshoot common SmartSimple configuration, workflow, and reporting issues,…