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foundant-careers
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foundant-careers 3 weeks ago
Technical Support Engineer
RemoteNorth AmericaFull-timeLead
United States
What You’ll Do: The Technical Support Engineer (TSE) for SmartSimple (SMS) is the pivot between the Support team and the Engineering and Development teams. You will analyze the most complex client issues, decide what…
Accessibility Agile AI API AppDynamics +17 skills
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foundant-careers 2 months ago
Technical Support Representative - EMEA
Europe, North America
What You’ll Do: Respond to and triage inbound support tickets, applying initial diagnosis and prioritization based on severity and SLA. Troubleshoot common SmartSimple configuration, workflow, and reporting issues,…
Accessibility Analytics API Authentication Automation +13 skills
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foundant-careers 2 months ago
Technical Support Representative (Western Canada)
North America
Canada
What You’ll Do: Respond to and triage inbound support tickets, applying initial diagnosis and prioritization based on severity and SLA. Troubleshoot common SmartSimple configuration, workflow, and reporting issues,…
Accessibility Analytics API Authentication Automation +13 skills