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Mpsolutions
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4 jobs
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Mpsolutions 5 months ago
German Speaking Service Desk Agent
RemoteEurope
Hungary
We are looking for a German Speaking Service Desk Agent to join an international IT support team. In this role, you will provide first-line technical support to end users, handle incidents and service requests, and…
Active Directory Help Desk ITIL ITSM Remote Desktop +2 skills
M
Mpsolutions 8 months ago
Entry-level German Speaking Service Desk Agent
RemoteEurope
Hungary
Managing incoming service requests and incidents in accordance with SLA, KPI, and FCR standards via phone, email, and the ticketing system. Participating in on-call duty. Creating, categorizing, resolving, and…
Active Directory Microsoft 365
