Resolve Tech Solutions
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L2 Support Engineer
Position Summary A second-level support role involves diagnosing and resolving complex technical issues that have been escalated from the first level of support. This role requires advanced knowledge of hardware,…
Help Desk Analyst
Call Center Agent
L1 Support Engineer
Position Summary As an L1 Help Desk Technician, you will serve as the first line of technical support—helping end users resolve issues related to Microsoft 365, account access, devices, and service requests. You’ll…
L1 Help Desk Lead
Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support—helping end users resolve issues related to Microsoft 365, account access, devices, and service requests. You’ll work with…
