ServiceNow
Open positions
Staff ML Engineer, AI Safeguards
• Design, build and ship safeguards in the agent harness for prompt injection, single and multi-turn jailbreaks, toxicity and sensitive topics, and sensitive data exposure • Build evals that measure safeguard efficacy…
Machine Learning Engineer
About the Team The Multimodal team is transforming how ServiceNow understands multimodal content, including documents, images, and videos, by bringing the latest advances in AI into enterprise workflows. We build and…
Senior ML Engineer
About the team The Security and Risk Engineering organization builds scalable, AI-powered security solutions that reduce risk and protect ServiceNow and its customers. We value AI-first thinking, clean architecture,…
Staff Machine Learning Engineer
About the team The Security and Risk Engineering organization builds scalable, AI-powered security solutions that reduce risk and protect ServiceNow and its customers. We value AI-first thinking, clean architecture,…
Principal Machine Learning Engineer
In this role you will play a key role in defining and building the cloud-native infrastructure that powers ServiceNow's next generation of Agentic AI and conversational experiences. As a Principal Engineer, you will…
Principal Machine Learning Engineer
About the team The Security and Risk Engineering organization builds scalable, AI-powered security solutions that reduce risk and protect ServiceNow and its customers. We value AI-first thinking, clean architecture,…
Senior Staff Machine Learning Engineer
About the team The Security and Risk Engineering organization builds scalable, AI-powered security solutions that reduce risk and protect ServiceNow and its customers. We value AI-first thinking, clean architecture,…
Staff Machine Learning Engineer
About the Team The Agentic Engineering organization at ServiceNow is the customer-obsessed engineering group that builds a conversational AI experience that turns enterprise intent into completed work. We advance how…
Senior Machine Learning Engineer
The Machine Learning Developer designs, builds, ships, and operates applications whose core behavior is model-driven rather than explicitly authored. The Developer builds the engine behind ServiceNow's optimization…
Staff Machine Learning Engineer
What you get to do in this role: Job Description This is a dynamic role where you will drive quality and development excellence across the entire software development lifecycle, from initial design and coding to…
Senior Machine Learning Engineer_Linguistics and Speech
What you get to do in this role: As a Senior Voice AI Engineer – Linguistics & Speech, you will Contribute to the design, development and implementation of Voice AI applications, bringing linguistic and speech…
Staff Machine Learning Engineer - VoIP Infrastructure
As a Staff Machine Learning Engineer - VoIP Infrastructure you will: Contribute to the design, development and implementation of VoIP infrastructure, telephony platforms, and observability features that power AI-driven…
Staff Machine Learning Engineer - VoIP Infrastructure
As a Staff Machine Learning Engineer - VoIP Infrastructure you will: Contribute to the design, development and implementation of VoIP infrastructure, telephony platforms, and observability features that power AI-driven…
Senior Staff Machine Learning Engineer - DevOps
What you get to do in this role: Please note that this role requires you to be in our Santa Clara office for two days per week. About the team - The AI Services Platform Group at ServiceNow is a customer-focused…
Senior Staff Machine Learning Engineer_Voice AI Engineer
What you get to do in this role: Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted…
Staff Machine Learning Engineer_Voice AI Engineer
What you get to do in this role: Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted…
Senior (DevOps) Machine Learning Engineer - Federal
What you get to do in this role: The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced…
Senior Staff Machine Learning Engineer
What you get to do in this role: AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven…
Senior Manager - Machine Learning Engineering
What you get to do in this role We are looking for a Senior Manager of Machine Learning Engineering to lead a team building the next generation of AI Search and Retrieval capabilities that power intelligent experiences…
Staff Engineer, Machine Learning Systems & Reliability - Moveworks
We are building AI-enabled product capabilities that improve through data, feedback, and real-world use. We need the production systems that make those capabilities dependable: repeatable delivery, measurable quality,…