TekSynap
Open positions
TACLANE Support Specialist
Responsibilities & Qualifications RESPONSIBILITIES Provide break/fix replacement and removal of all TACLANE devices in the JSP environment upon request for removal, incident, or Local Configuration Request (LCR).…
Desktop Support Technician I - Junior
Responsibilities & Qualifications As a Tier I Junior Support Technician you will provide high-quality front-line technical assistance to users across the client’s environment, supporting COTS applications, Windows and…
Desktop Support Technician I - Mid
Responsibilities & Qualifications As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior…
Desktop Support Technician II
Responsibilities & Qualifications As a Tier 2 Support Technician, you will provide high-quality intermediate technical support for issues escalated from Tier I. You will work hands-on and, at times, remotely,…
Common Cloud Environment (C2E) Support Lead w/Secret Clearance
Responsibilities & Qualifications We are seeking a Common Cloud Environment (C2E) Support Lead to join our team supporting an ITES task order. REQUIRED QUALIFICATIONS Experience Experience in Computer Science,…
Customer Service Desk (CSD) Helpdesk Technician (Temporary)
Responsibilities & Qualifications RESPONSIBILITIES Serve as the primary point of contact for HQ USSPACECOM IT support, managing an average of 700 tickets monthly Provide telephone, ticket submission, email, and walk-up…
Client Support Technician
Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and…
Journeyman Computer User Support Specialist
Responsibilities & Qualifications This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense…