112587 IT Services Specialist II (AV Support Specialist)

The purpose of this job is to provide operational support for Audiovisual systems and multimedia presentations across the college. On-site AV support includes (but is not limited to) video conferencing platforms (Zoom, Teams, etc..). Auditorium events (ceremonies, conferences, etc..) that require AV support. Occasional off-site AV equipment and delivery setup for events. Sound reinforcement, video displays, and other as needed. Occasional installation or replacement or new installation of projectors, flat panel displays, speakers, and other Audio-Visual equipment. This workflow will include use of a ladder to complete the project. Troubleshoots and repairs mobile and desktop PC's. In addition to addressing technical issues, this role would help train key users across the college in technology related to audiovisual systems operations and multimedia content, virtual conferencing, streaming technologies, and edit audio visual presentations. The position will also develop documentation of audiovisual systems, processes, and how to use the equipment. All work efforts and requests will be tracked within a ticket system.