1742 - Junior System Administrator
Description
Sigma Defense is seeking a motivated Junior System Administrator with a strong help desk background and solid communication skills. The ideal candidate will support daily IT operations, assist with system administration tasks, and help maintain a reliable technical environment for end users. This role is well-suited for someone early in their IT career who is eager to learn and grow within a dynamic team.
Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements
- 1 - 2 years of experience in an IT help desk or technical support role.
- Strong customer service mindset and excellent written/verbal communication skills.
- Basic hands-on experience with Windows Server environments (e.g. Active Directory, Group Policy)
- Familiarity with Windows 10/11 administration and troubleshooting.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
- Must be a U.S. citizen.
Personnel Clearance Level:
- Candidate must possess or have the ability to obtain a Top Secret security clearance or higher.
Education Requirements:
- Bachelor's degree from an accredited college or university in Computer Science or related field of study.
Essential Job Duties (not all-inclusive):
- Provide Tier 1–2 help desk support for hardware, software, and network issues.
- Install, configure, and troubleshoot Windows desktops, laptops, and peripherals.
- Assist with basic Windows Server tasks including user account management, group policies, permissions, and routine maintenance.
- Monitor system performance and escalate issues as needed.
- Support incident tracking and documentation through the ticketing system.
- Help maintain inventory of IT assets and equipment.
- Contribute to onboarding and offboarding processes (accounts, equipment, access).
- Communicate clearly and professionally with end users, technical staff, and management.
- Follow established IT procedures and contribute to improvements where appropriate.
Salary Range: $70,000 - $90,000 annually.
Benefits
- Dental and Vision Insurance
- Medical Insurance to Include HSA, FSA, and DFSA Plans
- Life and AD&D coverage
- Employee Assistance Program (EAP)
- 401(k) Plan with Company Matching Contributions
- 160 Hours of Paid Time Off (PTO)
- 12 (Floating) Holidays
- Educational Assistance
- Highly Competitive Salary
Skills
As published by workable · 6 questions
Basics
First name, Last name, Email, Headline, Phone, Address, Were you referred by anyone to this position?, If Yes, who were you referred by and what is your relationship to them?, Education, Experience, Summary, Resume, Have you been previously employed by Sigma Defense, Solute, EWA, JUNO or Sub U?, What are your salary requirements?, Will you need to relocate for this position?, Cover letter
Short answers (2)
- If you possess an active Secret security clearance or higher, please list the approximate or exact activation and expiration date of the clearance. (This information is validated for successful candidates during the hiring process.)
- Are you a transitioning service member interested in SkillBridge opportunities? If so, please list your anticipated retirement date.
Pick from a list (4)
- Are you a citizen of the United States? (Non-Citizens will not be eligible to move forward in the hiring process. Failure to provide accurate information regarding your citizenship will result in an immediate disqualification.)
- Will you require an employment visa or visa sponsorship to work in the United States, either now or in the future?
- Do you possess an active Secret security clearance or higher? (Please note: Falsifying this information is a federal offense. Failure to provide accurate information regarding your clearance status will result in an immediate disqualification.)
- Do you have the ability to work on-site at Joint Base Harbor-Hickam in Hawaii?