Account Manager (24013)

PGL in Medley, FL is seeking an experienced Account Manager to service and develop our high-profile customers in the logistics arena. You will build strong relationships with key stakeholders, oversee the delivery of comprehensive logistics solutions, and drive continuous improvement across production and supply chain initiatives.

In this role you will coordinate with internal teams to align real-time planning, manage API/EDI integrations, and ensure timely execution of client requirements.

Defining and documenting processes and procedures to meet/exceed client specifications. Training staff on proper execution of standard operating procedures. Creating and executing continuous improvement endeavors. Align real-time planning with communication to clients as well as the internal team. Engineer custom solutions for ever changing industry demands. Troubleshooting system errors and implement controls to prevent/identify errors proactively. Customizing fulfillment solutions to match the needs of our clients. Organizing requests and open action items to confirm execution and provide timely notifications to clients. Managing internal resources to execute requests effectively. Manage and coordinate delivery to customer’s stores in the local market. Manage inventory and cycle count processes. Responsible for daily KPI management and daily communication with the customer. Prior supervisory/management experience in logistics and fulfillment operations. Inventory and production planning management experience. Multi facility warehouse management experience. Experience in managing API/EDI integration endeavors.