Account Manager

You will own a book of business and deliver against retention and expansion targets. You will build account-management practices, engage developers through CxOs on technical workloads, coordinate with sales and technical partners, grow customer use cases, and travel to customers when needed.

Responsibilities

• Build the account management function
• Own a book of business and revenue target
• Drive customer retention and expansion
• Grow customer use cases across the platform
• Discuss technical workloads with customer engineering teams
• Coordinate with Sales, Solutions Architects, FDEs, Support, and Product
• Feed customer insights into the product roadmap
• Travel to customers as needed

Requirements

• Customer-facing experience in a technical consumption business
• Revenue ownership
• Technical account management
• Developer technology stack
• AI tools
• Account management
• Cross-functional collaboration

Benefits

• Equity