Account Manager

Are you passionate about building strategic customer relationships and turning them into sustainable growth opportunities?

Do you enjoy identifying new needs within existing accounts and connecting them with Microsoft Azure, Microsoft 365, and Data & AI solutions and services?

If so, this role could be for you.

At SoftwareOne, we are looking for an Account Manager Farmer for Puerto Rico, responsible for managing, developing, and growing a portfolio of existing enterprise customers. Your mission will be to strengthen relationships with assigned accounts, understand their business and technology priorities, and identify opportunities to position services and solutions across the Microsoft ecosystem, with a particular focus on Azure, Microsoft 365, and Data & AI. You will play a key role in driving account growth and development through upselling, cross-selling, renewals, and service expansion strategies. You will work closely with specialists, presales teams, architects, and delivery teams to build value propositions aligned with each customer's challenges and business objectives.

What you will do:

• Manage and develop a portfolio of enterprise customers in Puerto Rico, building long-term relationships with decision-makers, IT leaders, and business stakeholders.
• Identify and develop growth opportunities within assigned accounts through upselling, cross-selling, renewals, and service expansion strategies.
• Position Microsoft solutions and services, primarily Azure, Microsoft 365, and Data & AI, connecting customer needs and priorities with SoftwareOne's capabilities and services.
• Manage the end-to-end consultative sales cycle, from opportunity identification and qualification to value proposition development, negotiation, closing, and commercial follow-up.
• Collaborate with presales teams, specialists, architects, and delivery teams to develop competitive proposals, ensure a smooth handover of opportunities, and enhance the customer experience.