Account Manager

As an Account Manager at Automation & Factory Solutions (AFS), you will leverage your technical aptitude, relationship building skills, and in-depth business-to-business sales knowledge to expand market share in an assigned territory, driving revenue growth with new and existing customer accounts.

In this role, you will serve as a trusted consultant to key territory accounts within the Industrial Automation space, educating and informing current and potential customers of the product lines and automation solutions offered by AFS. You will grow and retain business within core accounts, as well as collaborate with Business Development Representatives to incorporate new business into the AFS portfolio.

What you'll do
• Drive expansion and retention within customers
• Develop and execute on overall account strategy
• Proactively identify & pursue up-sell and/or cross-sell opportunities within base of assigned existing accounts
• Conduct quarterly and annual business reviews
• Coordinate with Application Engineers, CSMs, and CSRs to handle customer issues and requests
• Minimize churn and maximize retention in assigned accounts
• Conduct onsite and virtual sales calls to provide technical consultation, product demos, and recommendations based on customer needs
• Partner with Customer Service teams to document call activity, manage opportunities, and develop quotes
• Develop a thorough understanding of our core product lines and their proper application
• Coordinate with Technical Specialists to assist customers in successfully product implementation and usage
• Maintain professional and technical knowledge by attending educational workshops, reviewing trade publications, and participating in product training at GCG locations as well as manufacturers’ locations
• Perform thorough, meticulous lead follow up and reporting
What you'll bring
• 3-5 years expertise in technical sales related to industrial automation, robotics, and electrical controls, or experience working with automation, robotics, and control systems (required)
• Driver’s License with clean driving record (required)
• Knowledge of sales principles, tactics, and strategies
• High degree of professionalism, dependability, self-direction, and time management
• Excellent communication skills, including the ability to present information and sell products and services in a highly competitive environment
• Ability to organize and balance multiple priorities

What we offer
• Excellent health, vision, dental, short and long-term disability, and life insurance benefits
• Monthly auto stipend + mileage reimbursement as well as a monthly cell phone reimbursement
• PTO plan with company paid holidays (7)
• Base salary plus commission
• 401K with employer contribution
• Corporate support resources including computer equipment, inside sales, and customer service assistance
• An employee-centric company that values and truly appreciates our most important asset: You!
About AFS

AFS (Automation & Factory Solutions) helps manufacturers improve productivity, efficiency, and operational performance through automation, robotics, controls, and advanced industrial technologies. Our team partners closely with customers to provide technical expertise, innovative solutions, and responsive support across a wide range of industrial applications.

AFS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

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