Accounts Receivable Representative

Company Overview

National Partners in Healthcare (NPH) is a progressive healthcare company specializing in anesthesiology. We partner with physicians and health systems to deliver high quality care, aligning synergies and best practices to achieve superior outcomes. As a leader in the industry, we believe in developing a foundation of trust, transparency, and excellence in everything we do. The success of our company has created excellent career advancement opportunities that support a healthy work/life balance.

Position Summary

The Accounts Receivable Representative is responsible for collecting outstanding accounts receivable from patients and third-party payers.

Essential Duties and Responsibilities:

• Phone insurance companies for status on outstanding claims.
• Process and follow up on appeals to insurance companies.
• Phone patients for payment or payment arrangements on outstanding balances.
• Print and re-file claims as needed.
• Work correspondence daily.
• Answer incoming patient, insurance company and physician office telephone calls.
• Research/audit patient accounts for further payment or adjustments
• Work Analyzer reports as assigned.
• Maintain basic proficiency with using spreadsheets.
• Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment.
• Must be able to work 40-50 accounts daily.
• Maintain accuracy rating of 90% or greater on audited accounts.
• Meet productivity standards as set by the department.
• Maintains strictest confidentiality.
• Adhere to all company policies and procedures.
• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.

Non-Essential Duties and Responsibilities:

• Perform other duties as assigned.