Administrative and Documentation Specialist (Loan Quality Control)

At United Built Homes (UBH), we don’t just build houses—we help families build their future. With over 65 years of experience, we’re proud of our family-owned roots and the long-standing relationships we’ve built along the way. We’re looking for a detail-oriented and organized Quality Control Specialist to join our corporate team in Shreveport.

This role plays a critical part in ensuring accuracy, compliance, and consistency across our mortgage and closing processes, while also serving as a key administrative and operational support function.

Key Responsibilities

Quality Control & Mortgage Documentation

• Review closing and loan documents for accuracy
• Request missing documentation and follow up on corrections
• Update internal systems with requirements and monitor uploaded corrections
• Maintain ongoing communication with co-workers regarding closing documentation

Cross-Functional Backup Responsibilities

• Provide front-desk and phone coverage as primary backup
• Serve as backup support for Loan Servicing functions, including posting payments and reporting to credit bureaus
• Draft and proofread state-specific mortgage releases and related loan documents as primary Mortgage Release backup
• Assist with investor-related and loan servicing tasks as needed
• Perform additional duties and special projects as assigned

Administrative & Office Support

• Assist with incoming calls and general office coordination as needed
• Perform data entry, report generation, document preparation, and file maintenance
• Support other UBH team members with administrative tasks as needed

What We Offer

• Competitive hourly pay based on experience
• Comprehensive benefits package including:
• Medical, dental, and vision insurance
• 401(k) with company matching
• Paid vacation, sick leave, personal time, and paid holidays
• Disability and life insurance
• A supportive, team-oriented company culture
• True work/life balance

How to Apply

Visit the United Built Homes Careers Page to apply:

http://www.ubh.com/careers/