Administrative Assistant II - Comprehensive Ophthalmology & Same Day Care, Westwood
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Uclahealth Administrative Assistant II - Comprehensive Ophthalmology & Same Day Care, Westwood
Description
Required:
- Computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.
- Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.
- Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
- Ability to prioritize tasks in a systematic manner to maximize efficiency.
- Ability to work with frequent interruptions and to complete assignments in a timely manner.
- Ability to work independently with minimal supervision.
- Ability to multitask effectively.
- Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
- The ability to interact calmly and effectively with providers, staff, as well as patients with difficult personalities.
Preferred:
- At least two years’ experience working in medical office
- Experience scheduling patient appointments in computerized appointment scheduling system.
- Working knowledge of medical terminology and diseases, as it applies to the eye.
- Familiarity with current patient billing practices and current governmental programs to ensure reimbursement.
- Experience utilizing an electronic medical record (EMR) system such as CareConnect, EPIC, or a similar healthcare information system.