Administrative Assistant III (Surgery Coordinator) - Comprehensive Ophthalmology & Same Day Care, Westwood
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Uclahealth Administrative Assistant III (Surgery Coordinator) - Comprehensive Ophthalmology & Same Day Care, Westwood
Description
Required:
- 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
- Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
- Experience providing front office and patient registration support, and working with EMRs.
- Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
- High School Diploma and/or equivalent combination of education and experience.
- Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
- Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
- Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
- Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
- Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
- Flexible personality and the ability to function well despite numerous interruptions.
- Ability to work well under the stress of occasional emergencies that need immediate scheduling.