Administrative Specialist (AS) - Knoxville, TN

Conveniently located on Parkside Drive in Turkey Creek, Turkey Creek Medical Center offers a range of services in the heart of Knoxville, Tennessee. The Knoxville hospital features a 24/7 emergency room, ICU, advanced surgical suites, a dedicated heart hospital, cancer care services, cardiac and pulmonary rehabilitation, sleep center, Center for Surgical Weight Loss, digital mammography and much more. The hospital offers private patient rooms, dining on request and free parking.

The Tennova Physicians Plaza connects Turkey Creek Medical Center to the new Tennova Surgery Center West. The surgery center offers four fully equipped operating rooms, two advanced endoscopic suites and the same quality, professional care you expect from Turkey Creek Medical Center. The enclosed courtyard between the two facilities provides a comfortable, quiet respite for patients and visitors.

Job Summary

The Administrative Specialist is an entry-level position specifically designed as part of the hospital's administrative leadership track, offering comprehensive exposure to hospital operations and administration. Supporting the Hospital Chief Executive Officer (CEO), this role is critical in advancing organizational objectives while equipping the incumbent with the skills and experience needed to progress within the leadership track. The Administrative Specialist actively contributes to operational, financial, and public relations initiatives while fostering collaborative relationships with medical staff, community stakeholders, and internal teams.

Essential Functions

• Develops a comprehensive understanding of hospital operations, internal processes, and the hospital’s role within the broader community healthcare landscape.
• Represents the hospital at community events, fundraisers, and economic development initiatives, promoting the hospital’s mission and values.
• Assists with operational projects, ensuring timely completion and alignment with organizational objectives.
• Conducts financial analysis and prepares reports to support budgeting and strategic decision-making processes.
• Collaborates on public relations initiatives to enhance the hospital’s visibility, reputation, and community engagement.
• Builds and maintains effective relationships with medical staff to ensure alignment with hospital operations and strategic goals.
• Participates in leadership meetings and contributes to discussions on strategic planning and hospital initiatives.
• Completes additional administrative and project-based tasks as assigned by the CEO or other senior leaders.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Master's Degree in Business Administration, Healthcare Administration, or related field required
• 4-6 years of progressive experience in closely related field required
• 1-2 years of experience in healthcare operations with responsibility for multiple departments or service lines preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.