Aftermarket Program Sales Associate

As an Aftermarket Program Sales Associate, you’ll play a critical role in supporting our Warranty and Avionics Aftermarket team by delivering a seamless customer experience across parts, programs, and AOG operations. This full-time role may be based at any of our main sites (East Alton, IL; Chattanooga, TN; Grand Junction, CO, Perryville, MO) or structured as a hybrid arrangement, and will require travel as needed.

What You’ll Do

• Process parts requests, place POs with Honeywell/Collins, and manage order status and communication.

• Coordinate exchange, repair, rental, and counter-to-counter shipments, ensuring fast resolution for AOG events.

• Support customers in the Honeywell MyAerospace Portal and provide basic avionics technical assistance.

• Administer MSP-Avionics, MSP-Mechanical, and CASP program agreements, including equipment list updates and welcome packets.

• Track core returns, request extensions, and ensure timely invoicing of extended-use, BER, and courier fees.

• Assist with invoicing, renewals, overfly charges, and payment coordination with Accounting.

• Support contract changes, equipment updates, and program modifications with Honeywell/Collins.

• Utilize Salesforce, Amstat, Corridor, and other databases to monitor opportunities and maintain accurate pricing and program data.