AGENT DEVELOPMENT MANAGER

Short Description
This position is responsible for managing the delivery and ongoing evolution of the agent portfolio in partnership with business stakeholders. The role translates business opportunities into prioritized development work, ensures quality delivery, and maintains alignment between agent capabilities, user needs, and business outcomes.

Job Responsibility
• Leads prioritization and delivery of the agent portfolio, balancing business value, technical feasibility, risk, capacity, and time to value. (25%)
• Partners with business leaders and subject-matter experts to identify opportunities, define requirements, establish success measures, and drive adoption. (20%)
• Manages agent development teams and delivery practices, establishing clear expectations for execution, quality, documentation, and accountability. (20%)
• Oversees the software development lifecycle for agent solutions, including design, development, testing, release, monitoring, and continuous improvement. (15%)
• Coordinates dependencies across platform, data, security, architecture, and other technology teams to remove delivery barriers. (10%)
• Reports portfolio progress, outcomes, risks, and resource needs to leadership and maintains transparent delivery plans. (10%)

Job Qualifications
• Strong understanding of software development, product delivery, and AI/agent application development
• Excellent business-partnership, requirements, prioritization, and stakeholder-management skills
• Ability to lead teams through complex delivery efforts with competing priorities
• Strong understanding of software quality, testing, release management, and production support
• Strong analytical and problem-solving ability with a focus on measurable outcomes
• Excellent written and verbal communication skills
• Ability to work independently in a fast-paced environment using multiple systems and tools

Education/Experience
• Bachelor's degree in computer science, information technology, engineering, business, or related field and 6+ years of experience in software development, product delivery, technology, or related fields, including team leadership or management experience. Experience delivering AI, automation, or agentic solutions is preferred. An equivalent combination of education and/or experience may be considered.