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Agente de Atención al Cliente con Vasco

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Description

Geographic zone: Barcelona, Spain

Industry category: Airline / Travel

Type of job: Full-time, on-site

Salary range: €19,623.64 gross per year + up to €1,200 bonus.

Shift times: 9:00–20:00 Monday to Sunday (rotative).

Support customers for a major low-cost airline. You will handle inquiries in Spanish, English and Basque and help travellers with their bookings and questions.

What the role involves:
- Answer customer calls and messages in the required languages
- Assist with booking changes, information requests and simple resolutions
- Provide clear guidance on travel procedures
- Record interactions accurately in the systems
- Contribute to a positive experience for every passenger

What we look for:
- Spanish + English + Basque
- Strong communication skills and a service-oriented approach
- Available for rotating shifts including weekends
- Able to work fully on-site in Barcelona

No prior experience required

How to apply: Email your CV to ---@--- and include this job's reference ID in the subject
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