Apartment Resident Manager

Apartment Resident Manager
Location: Marymount Manor, Tacoma, WA
Pay Range: $25.00 - $28.00 per hour
Employment Type: Full-Time, Non-Exempt

Join Our Mission-Driven Team

Are you organized, dependable, and experienced in property management? RHF is seeking an Apartment Resident Manager to oversee the daily operations of Marymount Manor, a 40-unit affordable housing community.

This position supports property operations, leasing and occupancy, resident relations, maintenance coordination, and compliance with HUD, LIHTC, and other affordable housing program requirements. The ideal candidate is service-oriented, organized, and committed to maintaining a safe, supportive, and welcoming community for residents.

This is a required on-site position. The selected candidate must reside on-site at Marymount Manor as a condition of employment. A designated one-bedroom apartment is provided.

What You'll Do

• Property Management: Oversee daily property operations, including leasing, resident relations, facilities, maintenance coordination, vendors, inspections, budgets, purchase orders, and invoices.
• Leasing & Occupancy: Manage leasing activities, including marketing available units, conducting tours, processing applications, monitoring occupancy, and coordinating move-ins and move-outs.
• Resident Relations & Services: Foster a positive community environment, support resident activities and services, address concerns, and serve as a liaison between residents, families, staff, and RHF leadership.
• Activities & Social Services: Oversee the Activities Department and work closely with the Social Services team to support resident engagement, wellness, and access to supportive services.
• Compliance & Reporting: Ensure compliance with HUD, LIHTC, and other affordable housing program requirements, including income verification, annual recertifications, and occupancy standards.
• Audits & Inspections: Maintain audit-ready resident files and property records and coordinate documentation for MOR, REAC, regulatory, and investor inspections and audits.
• Other Duties: Perform additional duties and projects as assigned to support property operations.

Qualifications

• High school diploma or equivalent.
• 3+ years of property management experience.
• Experience with affordable housing programs, including HUD and/or LIHTC.
• Experience with budgets, financial reporting, and property operations.
• Strong organizational, communication, customer service, and problem-solving skills.
• Proficiency with property management software, such as Yardi or RealPage, and Microsoft Office Suite.
• Ability to work independently, prioritize tasks, and work effectively with residents, staff, and external partners.
• Ability to work flexible hours, including evenings and weekends, as needed.
• Must reside on-site at Marymount Manor as a condition of employment.
• Must successfully complete required pre-employment screening, including reference verification.

Physical Requirements

• Ability to sit, stand, and walk while performing routine office and property management activities.
• Ability to conduct property tours and inspect units and common areas.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.

Why You'll Love Working Here

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

We Offer:

• Health, dental, and vision per plan documents
• Nine paid holidays and one personal paid holiday each year
• New hires are eligible for up 80 hours of paid vacation each year
• Paid sick leave accrues at the rate of 0.0334 hours per each hour worked.
• Retirement savings plan
• Flexible Spending Account and Health Savings Account
• Hired applicant will be able to participate in the Incentive compensation program.
• Employee assistance and more
• Basic group Term Life Insurance
• Voluntary supplemental life insurance

Other Compensation: This position does not offer additional compensation such as bonuses, commissions, profit-sharing, or incentive compensation.

Equal Opportunity Employer

Retirement Housing Foundation (RHF) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws.

Apply today and be part of a great team!