Assistant Front Office Manager

#### Company Description The two 25hours Hotels in HafenCity have a maritime theme: stories of seafaring and the harbor, wanderlust and homesickness become part of your everyday work. In Hamburg's newest design district, we offer you a job with a guaranteed good time and plenty of variety. Only a short walk apart, we work closely together across both hotels. We are a young team, and we love our informal "Du" culture. With us, colleagues become friends. **COME AS YOU ARE & SHOW WHAT YOU CAN...** **... in a 4-day week.** Enjoy 3 days off and more flexibility to shape your free time! #### Job Description **What does your working day look like...** - Together with your Front Office Manager, you ensure smooth operations at the Front Office - You look after the concerns of your staff and stand up for them - You make sure not only that guests are satisfied, but also that they are delighted - You are responsible for billing and all administrative matters - You act as a role model for the employees in your department - and - last but not least - you are the point of contact for all matters of the hotel #### Qualifications **Your personality counts for more than your CV...** - Training in hospitality and work experience at the Front Office are desirable - First leadership experience in a comparable position - Knowledge of genuine Hamburg insider tips - Ability to delight guests and colleagues - Passion for being a host #### Additional Information **What's in it for you...** - Work as a full-time team member on only 4 days per week with full salary compensation and unchanged vacation entitlement - Get to know our 25hours Hotels and stay up to 10 nights a year free of charge as an employee - As part of Ennismore, enjoy generous discounts at our bars and restaurants and when booking hotel rooms around the world - Benefit from great offers from our numerous cooperation partners - Receive a monthly allowance for your gym membership or your HVV ticket - Be part of our colorful employee parties and much more ...