Assistant Groups & Event Manager
Posted Updated
Description
#### Company Description
In Zürich we offer you two exciting places to work: the 25hours Hotel Zürich West and Langstrasse. Both hotels tell their own story - as do our colleagues. Our ambience is multicultural, our philosophy is unconventional. We are a young team and love our first-name culture mixed with a good upbringing. Six meeting rooms, two restaurants, a bar - versatile possibilities to organize parties and events in the house. You make sure that all event rooms are sold and that every event runs smoothly.
**COME AS YOU ARE AND SHOW WHAT YOU CAN...**
**... in a 4 day week.**
Enjoy 3 days off every week and the opportunity to make your free time more flexible.
#### Job Description
**How does your working day looks like ...**
- You’ll look after our event guests – working closely with your team from early morning until late
- You’ll coordinate events with all internal departments and ensure that everyone has all the necessary information
- You’ll be responsible for translating menus and various event and sales documents (German/English)
- You will be responsible for all group enquiries for 8 rooms or more
- You will be responsible for preparing quotations, contracts and invoices
- You will prepare forecasts, reports and sales analyses
- You will attend internal meetings
- You will act as the point of contact for the team in the manager’s absence
- You will draw up training and rota schedules
- You will actively maintain customer relationships and support sales activities
- You will ensure compliance with hotel standards and quality assurance in the events department
- You will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stay
- You conduct customer meetings on site and follow these up with telephone discussions.
- You organise tours of the premises for event and corporate clients
- You prepare for each shift and ensure that everything is tidied up afterwards
- You keep a clear overview, even when every room in the hotel is booked out and things are getting hectic
#### Qualifications
**Your personality counts more than your CV...**
- You have professional experience in a similar role and are a passionate host
- You are an open and communicative person who isn’t afraid to stand your ground when necessary
- You enjoy working with people and inspiring them
- You are passionate about good food and drink and enjoy discovering new concepts
- You bring not only your skills but also your personality to the role
- You are fluent in German and English
#### Additional Information
**What`s in it for you...**
- After successfully completing your probation period you have the opportunity to switch to a 4-day workweek
- Stay up to 10 nights per year free of charge at our 25hours hotels
- As part of Ennismore, benefit from generous discounts at our bars, restaurants, and hotels worldwide
- You’ll have the freedom to bring in your own ideas and experiment creatively
- Enjoy attractive offers from our many cooperation partners
- Be part of our colorful staff parties and vibrant tribe spirit