Automotive Business Development Manager - Premium & Luxury
Posted Updated
Description
We are growing! We are currently looking to hire an experienced Automotive Business Development Manager – Premium & Luxury for our Paris office.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
Overview
We are currently looking to hire an experienced Automotive Business Development Manager – Premium & Luxury, based in our Paris office. This is a strategic and highly commercial role for an entrepreneurial automotive expert who can leverage a strong senior network, create and convert new business opportunities, and help CXG expand its position with leading premium and luxury automotive brands.
What you will be doing
Reporting to CXG Chief Customer Officer, you will lead the commercial development of CXG's Automotive Industry practice. Your responsibilities will include, but will not be limited to, the following:
1. Automotive Business Development Leadership
- Lead the commercial development of CXG's Automotive Industry practice, with direct ownership of new client acquisition and market expansion.
- Update and maintain a compelling Automotive value proposition that leverages CXG's capabilities, methodologies, resources, differentiators, and data, and addresses the priorities of stakeholders across the industry and regions, including brands, importers, distributors, and showroom management.
- Promote the value proposition internally and externally and constantly search for new ways to improve it.
- Serve as CXG's internal and external automotive industry expert and the key point of contact for automotive projects, strategic client discussions, and new business opportunities.
- Develop and execute a clear commercial strategy to acquire new automotive clients, personally leveraging an established senior network to generate qualified opportunities, build a strong pipeline, and convert prospects into sustainable revenue.
- Ensure all relevant parties are included in proposal preparation, so the most powerful offers are presented to prospects while taking current and future operational capacity into account.
- Establish the annual business plan, including revenue ambitions, priority accounts, pipeline targets, key commercial actions, and market development initiatives.
- Monitor the commercial performance of CXG's Automotive Industry practice, including pipeline development, conversion, and revenue growth, and provide clear reporting to management and the Executive Committee.
2. Client Development and Internal Expertise
- New client acquisition sits at the heart of this role. It is the primary criterion and the main measure of success.
- Create measurable value for both prospects and existing clients by connecting their business priorities with CXG's full range of capabilities.
- For existing clients, work closely with the CSMs responsible for automotive accounts and join meetings at key milestones, including the presentation of deliverables, discussions about account growth opportunities, and conversations on current client challenges. Use your expertise to strengthen the client dialogue, help resolve issues, and maximize additional business opportunities.
- Act as the internal subject matter expert for the CSMs managing automotive accounts, sharing relevant market, client, and industry knowledge to strengthen their credibility and effectiveness.
- Coach CSMs to identify whitespace, develop account expansion plans, and build stronger relationships with senior client stakeholders. Join client meetings whenever your expertise can increase the value of the discussion or support the conversion of an opportunity.
- Advise clients on CXG's Automotive value proposition, and ensure discussions cover our Measurement, Academy, Customer Insights, and Consulting capabilities.
- Own the business development effort for the Automotive Industry practice, from market mapping and opportunity creation through proposal development, negotiation, and conversion.
- Develop and nurture CXG's visibility and credibility across relevant automotive markets through active networking, industry events, thought leadership, and white papers.
Requirements
What you will bring along
This role requires a genuine passion for the automotive and luxury industries.
You should also have the below:
- Master's degree in Luxury Management, Business Administration, or a related field from a Business School or similar institution.
- Minimum 10 years of experience in the automotive sector, with significant exposure to consulting, marketing, sales, or business development in the premium or luxury segment.
- Fluent English is mandatory, with German as a plus and French as a nice-to-have.
- An extensive and active network of senior decision-makers across the premium and luxury automotive sector, with the credibility and relationship-building skills to open doors, create qualified opportunities, and position CXG's value proposition. This is a core requirement for the role.
- A strong and demonstrable business development track record, including originating opportunities, managing complex sales cycles, and winning new clients or expanding strategic accounts.
- Demonstrable experience developing strategic and business plans.
- Deep knowledge of the premium and luxury automotive market, its commercial ecosystem, client priorities, and the trends and forces shaping the industry's development.
- Good understanding of corporate finance and measures of performance.
- Excellent organizational and leadership skills.
- Positive and outgoing personality.
- Excellent communication, interpersonal, and presentation skills, polished, persuasive, and diplomatic, with experience in presentations and proposal writing.
- Outstanding analytical and problem-solving abilities.
- A strong consulting approach and the ability to coach client-facing teams, translate industry expertise into commercial opportunities, and influence senior stakeholders.
Skills
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Basics
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- Declaration: Our recruitment process is designed to assess each candidate’s individual capabilities. To ensure fairness, we expect all assessments to reflect your own thinking and work. The use of external assistance, including AI tools or large language models (LLMs), is not permitted during the recruitment process. Any misuse or misrepresentation may impact your application. Please confirm your acknowledgment: Yes, I have read and understood the above and agree to comply No, I would like to withdraw
- Candidate privacy notice and consent CXG assesses candidates' experience, skills, potential and relevant personality traits to understand their suitability for the role and alignment with our working environment and values. As part of this process, we use Aikho, an AI-powered recruitment platform, to conduct skills and behavioural assessments. With your consent, CXG will share your CV and contact details with Aikho for this purpose. Aikho will provide CXG with your candidate profile and assessment results to support our recruitment decisions. CXG will collect and store your CV, contact details, application information and assessment results. Access will be limited to authorised recruitment staff and relevant hiring managers. Your data with Aikho Aikho manages the information it collects under its own Candidate Terms https://aikho.ai/candidate-terms including assessment responses and any interview recordings, as disclosed before the assessment. Aikho also offers a separate service connecting candidates with future job opportunities. If you do not want Aikho to retain your profile for this purpose or to contact you about other roles, please manage your preferences directly with Aikho through your account settings or by emailing [email protected]. Declining this separate service will not affect the assessment of your application by CXG. Important: Throughout the recruitment process, all decisions remain with CXG's recruitment team and hiring managers. Aikho supports their assessment but does not make hiring decisions. Your choices and rights For requests concerning data held by CXG, including access, correction, deletion or withdrawal of consent, where applicable, please contact [email protected]. Yes - I have read this notice and consent to CXG sharing my CV and contact details with Aikho for the assessment described above. Yes - I agree that CXG may retain my candidate profile and assessment results for up to 24 months after the end of this recruitment process to contact me about relevant future opportunities. I may withdraw this consent at any time. My choice will not affect my current application. No - I would like to withdraw my application.
- Do you have a minimum of 10 years' experience in automotive business development within the luxury sector?
- Are you legally authorized to work in France?
- Do you speak French or German?
- Have you worked for, or sold to, premium or luxury automotive brands?
- Have you personally won new B2B clients in the last 5 years (this does not include, vehicle sales to individual customers, and not growth of existing accounts)?