Billing Specialist (4817)

Position Summary:

The Billing Specialist supports laboratory operations by ensuring timely, accurate, and compliant billing for diagnostic services. This role processes claims, addresses billing inquiries, and works collaboratively with the Business Office, IT teams, and laboratory staff to resolve issues that may affect reimbursement or claim accuracy. The Billing Specialist helps maintain organized billing workflows by verifying required information and supporting consistent revenue cycle processes. Through strong attention to detail, clear communication, and reliable follow-through, the position plays an important role in supporting the financial integrity and operational effectiveness of laboratory services.

Key Responsibilities:

• Prepare, submit, and monitor laboratory claims to ensure timely and accurate billing in accordance with payer regulations and organizational policies.
• Review billing data for accuracy, identifying and correcting errors or missing information to support clean claim submission.
• Respond to inquiries from patients, staff, and external parties regarding billing questions, providing clear and courteous communication.
• Collaborate with IT and Business Office teams to troubleshoot system issues, resolve claim barriers, and support workflow improvements.
• Maintain organized records, documentation, and billing logs to support compliance, audit readiness, and efficient operations.
• Participate in process improvement initiatives to enhance billing accuracy, workflow efficiency, and customer service.