Billing Specialist

JOB DESCRIPTION: The Billing Specialist is responsible for supporting the billing activities and related operational tasks. Se/he ensures that all operations and activities are done within the deadlines and fully compliant to the requirements.

JOB RESPONSIBILITIES

• Ensure that the rated calls, SMS and Data records are successfully loaded in the billing system with the correct CDR parameters and conditions;

• Ensure that all provisioning commands in the billing database are successfully executed on the network elements to minimize the queue;

• Ensure that the provisioning and mediation applications are working properly;

• Ensure proper operation of the mediation device such as files transfers, reprocessing of missing files;

• Process and check the dump files received from different platforms on daily basis;

• Re-process and re-rate rejected and wrong rated records;

• Manage SIM cards input file generation, loading to the billing database, profile modification and batch activation.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in a professional field (engineering or information technology preferred) or comparable experience;

• 1 year of work experience in telecom billing operations with an emphasis on billing mediation and provisioning;

• Technical knowledge of networks, operating systems, and telecommunications network models;

• Knowledge of PL/SQL;

• Knowledge of the telecom industry;

• Ability to maintain the highest level of professionalism, ethical behavior and confidentiality;

• Good knowledge of Armenian, English and Russian languages;

• Adaptability/flexibility;

• Technical learning and problem solving skills.