Building Superintendent

Pay ranges from $24/hr to $26/hr based on education and experience
Position Summary
The Building Superintendent is responsible for the overall maintenance, operation, safety, and appearance of the Ford Block Building and assigned facilities. This position provides hands-on maintenance support while coordinating repairs, preventive maintenance, inspections, contractors, and building-related projects. The Building Superintendent helps ensure that the facility remains safe, functional, compliant, and well maintained.
Principal Duties and Responsibilities

Oversee the day-to-day operation and maintenance of the assigned building and facilities. Including routine, preventive, and corrective maintenance on building systems and equipment, i.e., HVAC, plumbing, electrical, mechanical, fire, and life-safety systems.
Respond to maintenance requests, building emergencies, and other urgent facility concerns in a timely manner.
Conduct regular building inspections and identify maintenance, safety, and operational concerns.
Maintain the overall cleanliness, safety, and appearance of the assigned facility, grounds, and common areas.
Coordinate and monitor the work of contractors, vendors, and service providers.
Assist with building renovations, capital projects, moves, and other facility-related initiatives.
Ensure compliance with applicable safety requirements, building codes, fire and life-safety regulations, and organizational policies.
Maintain appropriate inventories of maintenance supplies, tools, and commonly used replacement parts.
Assist with snow removal, grounds maintenance, and other seasonal responsibilities as required.
Communicate building conditions, maintenance priorities, and significant concerns to the Facilities Department.

Ensure compliance with relevant government regulations, Springbrook policies and procedures, priorities and values while maintaining a consistent 97% occupancy rate.
Keep consistent records of tenant move-ins and outs, processing applications timely, and establishing marketing as often as current occupancy requires.
Ensure superior customer service to residents by promptly responding to all incoming calls, messages, and emails in a professional, respectful and customer-oriented manner; ultimate responsibility to ensure resident needs are met.
Direct collection of monthly rents, make deposits and monitor operating expenses; Reconcile tenant accounts with assistance of the Finance Department
Enforce and apply late fee procedure and pursue delinquencies through 3-day late letters, legal actions (serving/marshalling), and finally eviction with assistance of the Executive Office.
Collect security deposits, obtain signatures on W-9 forms, and submit to Finance Department.
Continuously update and process lease renewals and income certifications in accordance with the applicable Tax Credit regulations with assistance of the Finance Department.
Ensure that applications are readily available and distributed to all interested applicants.
Promptly fill vacant units by processing applications in prescribed procedure, see all applicants through to approval or denial.
Determine and certify the eligibility of prospective tenants, following government regulations.
Make written contact and document file for those applicants who are denied housing; for approved applicants, begin procedure of showing units on way to becoming resident.
Ensure that all vacant units become ready to rent as soon as possible and monitor turnover of such unit with the Maintenance team.
Complete landlord statements and provide assistance to any agencies providing support services to any resident (i.e. Section 8, ARC, DSS, etc.).
Notify tenants in writing of infractions of lease, apartment inspections, recertification appointments and rent changes.
Complete maintenance work orders in a timely manner.
Prepare for, ensure positive results and participate in various types of inspections including annual unit inspections, other inspections deemed necessary, Section 8 inspections as applicable, notify resident of move-in inspection procedure and assist with scheduling move-out inspection when residents depart.
Submit monthly reports in a timely and accurate manner that include, but are not limited to, rent roll report, detailed move-in/move-out activity report, receivable/delinquency report, wait list report.

Participate in on-call and emergency response responsibilities as assigned.
Perform other duties and responsibilities as assigned.

Qualifications, Skills, and Knowledge Requirements

High school diploma or equivalent required.
Demonstrated experience performing maintenance and repairs across multiple building systems.
Property management experience and tax credit or subsidized housing experience is preferred.
Valid driver's license and ability to meet organizational driving requirements.
Working knowledge of general building maintenance, including electrical, plumbing, HVAC, carpentry, and mechanical systems.
Ability to diagnose building and equipment problems and determine appropriate repair solutions.
Knowledge of preventive maintenance practices and facility operations.
Familiarity with fire and life-safety systems and applicable building and safety requirements.
Strong organizational and time-management skills with the ability to prioritize multiple responsibilities.
Ability to work independently and exercise sound judgment.
Effective communication and interpersonal skills.
Ability to work professionally with employees, residents, contractors, vendors, and outside agencies.
This position requires the ability to perform physical work associated with building maintenance, including lifting and carrying materials and equipment, climbing ladders, working from heights, bending, kneeling, standing, and walking for extended periods. The Building Superintendent may be required to work in indoor and outdoor environments and in varying weather conditions.