Business Center Director

Business Center Director Do you have strong agriculture and personal lines claims and/or underwriting experience? Are you passionate about leading, developing, coaching and supporting others? If so, this Business Center Director opportunity may be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You’ll Do: As the Minnesota Business Center Director, you will: · Have responsibility for achieving and maintaining the critical success factors of client service, growth, loss ratio and efficient operations for the Minnesota Business Unit. · Develop and implement a business center strategy that includes performance metrics to monitor and improve results, and training of policy contracts for agency, claims and underwriting staff. · Build strong relationships with marketing and understand distribution systems. · Manage a team responsible for claims, underwriting and customer service. · Oversee budget and operating procedures for the Minnesota Business Unit to drive efficiency and profitability. What It Takes to Join Our Team: · College degree or equivalent plus 10 years of relevant experience is required. Agriculture and personal lines claims and/or underwriting experience, as well as prior industry leadership experience is preferred. · Be a high-level leader that is data minded and process oriented to lead the team. · Be a visionary and a strategic thinker in order to implement positive change. · Have strong project management skills and can manage multiple priorities. · Effective leadership skills and demonstrated success in leading, facilitating and managing strategic planning initiatives is required. Must be able to get people focused on a common goal and achieve results. · Proven ability to build strong relationships across the business. · Strong communication and presentation skills, including the ability to express yourself in a professional and diplomatic manner. · Must have excellent problem solving, analytical and organizational skills. · Ability to work under pressure and shift priorities to achieve corporate and business unit goals. · Travel required (approximately 20-30%). A valid driver’s license and satisfactory Motor Vehicle Records are required. · Position located in Minnesota