Case Management Supervisor - Foster Care

Position Summary

Supervises an assigned team of FCCM Case Managers and ensures quality, timely, family-centered services that promote child safety, well-being, and permanency.

Essential Duties and Responsibilities

1. Provide direct supervision of approximately 6 case managers, including regular documented individual supervision.

2. Review case progress, permanency and concurrent plans, safety issues, barriers, and service needs with assigned staff.

3. Monitor required visits, contacts, case documentation, court reports, appointments, deadlines, and data entry.

4. Review and approve reports and monitor compliance, caseloads, budgets, and program performance indicators.

5. Facilitate team meetings and communicate current practice guidance and program expectations.

6. Support case assignments, transfers, closures, on-call coverage, and responses to urgent safety concerns.

7. Provide coaching, performance feedback, training, and professional development to case managers.

8. Participate in quality improvement, audits, case reviews, and corrective actions.

9. Communicate with Children’s Division, contract partners, courts, children, caregivers, and families as appropriate.

Perform other related duties as assigned, consistent with the responsibilities, training, and authority of the position.