Claims Manager
Description
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Claims Manager to their Foundation Risk Partners team.
Location: Remote (must reside in EST time zone)
Job Summary:
The Claims Manager is responsible for the oversight, monitoring, reporting of statuses and facilitation of claim resolutions and settlements that have a direct positive financial or other business impact on the clients. This position coordinates the reporting and advocacy of commercial property & casualty insurance claims. Claims Manager engages in coverage review and analysis; prepares coverage reconsideration requests; coordinates the scheduling of quarterly Claims Strategy Discussions to include the insurer adjusters and/or Claims Account Executive and the insured; maintain client contacts; and analyze available loss data for claims metrics.
Essential Functions:
- Provides effective guidance and client advocacy to the adjustment of claims for property, general liability, workers compensation, professional liability, and other lines of coverage
- Identify potential coverage issues and provide policy interpretation
- Review and develop rebuttal responses to issued Reservation of Rights and Coverage Declinations
- Review of Proof of Losses / Statement of Losses on both Personal Lines and Commercial Lines claims
- Identify claims to be reviewed with clients and carrier partners and coordinate, schedule and oversee meetings scheduled on a predetermined basis
- Monitors the carrier’s investigation, evaluation, and settlements of claims
- Review reserving accuracy to ensure they are appropriate for exposure
- Monitors payments on claims, including CAT claims for both Personal Lines and Commercial Lines clients
- Assist internal and external customers by providing claim statuses, analyze settlement offers, review and resolve coverage questions, and collaborate on claims strategy
- Directly monitors select litigated claims, including oversight of defense counsel
- Interact with clients, carrier/TPA adjusters, independent adjusters, public adjusters, experts, and internal team members
Competencies & Qualifications:
- Proficient in Microsoft Office Suite, Adobe Pro, and insurance agency management software (EPIC) (AMS360)
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Proficient level written and verbal communication skills
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
Education & Experience:
- Property & Casualty/or All Lines Adjuster License in home state (required)
- High school diploma or equivalent
- Some college helpful
- Professional Designations (AIC, ARM, AINS) preferred
- 5-7 years’ experience in handling 1st and 3rd party property & casualty claims or Agency/Brokerage Claims Advocacy
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Skills
As published by greenhouse · 12 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
- Please describe your work authorization status if not authorized to work in the US or sponsorship required now or in the future. optional
- If you were referred by a current employee, please provide their first and last name optional
- What is your expected salary range
- I understand this application is intended for use in evaluating my qualifications for employment. Neither this application, nor any subsequent employment resulting from it, create an employment contract. False or misleading statements on this application and during an interview, if granted, are grounds for terminating the application process or, if discovered after employment, terminating employment. By typing my full legal name below, I understand and agree with these terms.
Pick from a list (7)
- Are you at least 18 years of age?
- If hired, can you provide proof of your legal right to work in the United States?
- Will you now or in the future require sponsorship for employment?
- Are you subject to a Non-Solicitation Agreement from your current or previous employer?
- Are you subject to any Agreement from your current or previous employer that would restrict from being employed by Foundation Risk Partners? (e.g. Non-Compete, Non-Piracy, etc.)
- Please select all insurance licensures you currently maintain optional
- Do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?
Written answers (1)
- If you have ever been employed by Foundation Risk Partners or an affiliated agency, please indicate what location(s) & the dates of your employment. optional