Client Relationship Manager-Retirement Services
Description
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Client Relationship Manager-Retirement Services to their Advus team.
Location: Remote (Must reside in EST timezone)
Job Summary:
In this role, you will provide comprehensive relationship management support to our Retirement Plan Advisors, ensuring the seamless delivery of high-quality 401(k) and other retirement plan services to our clients. Your expertise in 401(k) plan design, administration and compliance will be essential in maintaining regulatory standards and offering actionable insights to both advisors and plan sponsors.
Essential Functions:
ERISA Compliance and Guidance
- Serve as an internal ERISA and 401(k) expert, offering ongoing guidance to Retirement Plan Advisors on DOL, IRS, PBGC, and other regulatory standards.
- Research and analyze complex ERISA-related issues, developing clear and concise explanations for advisors and clients.
- Assist in the preparation and review of 401(k) plan documents, amendments, and other regulatory filings to ensure ERISA compliance.
- Support advisors in understanding and articulating fiduciary responsibilities to plan sponsors.
- Stay abreast of new and evolving ERISA legislation, regulations, and industry best practices, proactively communicating relevant updates to the team.
Advisor Support and Collaboration
- Act as a trusted point of contact for Retirement Plan and 401(k) clients, addressing inquiries related to plan design, operations, and compliance.
- Assist advisors in preparing for client meetings, including gathering data, generating reports, and developing customized proposals.
- Collaborate with advisors to identify client needs and opportunities, contributing to the development of tailored retirement plan solutions.
- Support advisors in explaining complex retirement plan concepts, including investment options, fee structures, and withdrawal strategies, to clients.
- Facilitate communication and coordination between field advisors and internal departments (e.g., operations, legal, investment management).
Client Service and Administrative Support
- Support the onboarding of new retirement plan clients, ensuring all documentation is complete and compliant.
- Support advisors in responding to client inquiries regarding plan administration, participant inquiries, and general retirement plan questions.
- Maintain accurate and organized client and plan records inside of Salesforce CRM.
- Assist in the preparation of client-facing materials and presentations.
- Accurately diagnoses issues and provide client driven solutions that also meet IRS regulatory requirements
Qualifications:
- Bachelor’s degree in Business, Finance, Accounting, or a related field.
- 2–5 years of experience working with retirement plans, particularly 401(k) plans, in a client-facing, compliance or administrative capacity.
- Experience supporting advisors and/or clients in a retirement plan or financial services environment.
- Strong interpersonal, written, and verbal communication skills.
- High attention to detail and ability to manage multiple projects simultaneously.
- Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite.
- ASPPA, CEBS, QKA, or other designations related to 401(k) plan administration or ERISA compliance are a plus.
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Skills
As published by greenhouse · 13 questions · 2 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
- Please describe your work authorization status if not authorized to work in the US or sponsorship required now or in the future. optional
- If you were referred by a current employee, please provide their first and last name optional
- What is your expected salary range
- I understand this application is intended for use in evaluating my qualifications for employment. Neither this application, nor any subsequent employment resulting from it, create an employment contract. False or misleading statements on this application and during an interview, if granted, are grounds for terminating the application process or, if discovered after employment, terminating employment. By typing my full legal name below, I understand and agree with these terms.
Pick from a list (7)
- Are you at least 18 years of age?
- If hired, can you provide proof of your legal right to work in the United States?
- Will you now or in the future require sponsorship for employment?
- Are you subject to a Non-Solicitation Agreement from your current or previous employer?
- Are you subject to any Agreement from your current or previous employer that would restrict from being employed by Foundation Risk Partners? (e.g. Non-Compete, Non-Piracy, etc.)
- Please select all insurance licensures you currently maintain optional
- Do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?
Written answers (2)
- This role requires a minimum of 2 years' experience working with retirement plans, particularly 401(k) plans, in a client-facing, compliance or administrative capacity. Please describe your experience supporting advisors and/or clients in a retirement plan or financial services environment.
- If you have ever been employed by Foundation Risk Partners or an affiliated agency, please indicate what location(s) & the dates of your employment. optional