Common Cloud Environment (C2E) Support Lead

NexGen Data Systems is seeking a Common Cloud Environment (C2E) Support Lead. This position will work under direct supervision of Services Management Division Chief, oversees the management of a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer all Common Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments.

Roles & Responsibilities:

• Oversee the management of a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers.
• Review all Service Level Agreements (SLA), Addendums, and cost estimates prepared for customer projects.
• Serves as the principal point of representation and liaison with C2E customers on operational matters and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.