Communications Manager
Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Communications Manager based in the United States.
In this remote volunteer role, you will lead communications initiatives designed to strengthen voter education and support democratic participation across the United States. You will oversee a small, distributed communications team and coordinate nationwide outreach campaigns targeting voters, candidates, election officials, and volunteers. Through strategic email campaigns, content planning, and performance tracking, you will help ensure that accurate, accessible, and nonpartisan election information reaches the right audiences. You will also improve communication workflows, mentor volunteers, and collaborate with other teams to support effective outreach strategies. Working within a mission-driven, volunteer-powered civic technology environment, you will have the opportunity to develop your leadership skills while contributing to meaningful social impact. This position requires approximately 3–5 hours of volunteering per week.
Accountabilities:
- Lead and coordinate the communications team, providing guidance, support, and direction while collaborating with organizational leadership.
- Oversee regular email outreach campaigns targeting candidates, election officials, voters, and volunteers, including candidate communications, election information verification, voter education, and Get Out the Vote (GOTV) initiatives.
- Develop and maintain a comprehensive communications calendar to organize campaigns, coordinate activities, and ensure consistent outreach.
- Establish relevant performance metrics to evaluate campaign effectiveness, including engagement levels, response rates, and overall communication impact.
- Build, optimize, and document communication processes and workflows to improve operational efficiency, consistency, and team productivity.
- Organize and facilitate weekly agile team meetings, encourage collaboration, mentor volunteers, and support the onboarding of new team members.
- Work closely with Political Data and Business Development teams to ensure that outreach initiatives are based on accurate, reliable, and up-to-date election information.
- Assign tasks to volunteers according to their skills, experience, and availability, while reviewing deliverables and identifying opportunities for improvement.
- Support the development and monitoring of team Objectives and Key Results (OKRs), helping volunteers understand performance goals and maintain accountability.
- Track project deadlines, coordinate schedules, communicate changes, and ensure that team priorities remain aligned with organizational objectives.
- Prepare and share concise project updates through team meetings, email communications, and internal newsletters.
- Maintain accurate and accessible communications documentation, ensuring that processes, campaign information, and team resources remain up to date.
Requirements:
- Must currently reside in the United States.
- Availability to volunteer at least 3–4 hours per week, with approximately 1–2 hours of overlap with Pacific Time working hours (Monday to Friday, 9 a.m. to 6 p.m. PT).
- Willingness to contribute consistently to a volunteer-based organization and support its mission over the longer term.
- Strong commitment to civic engagement, voter education, and strengthening American democracy through accessible and nonpartisan information.
- Excellent organizational and time-management skills, with the ability to coordinate multiple projects, manage deadlines, and prioritize competing responsibilities.
- Strong communication and interpersonal skills, including the ability to collaborate effectively with remote teams and motivate volunteers.
- Ability to provide constructive feedback, delegate responsibilities, support team development, and encourage a collaborative working environment.
- Demonstrated attention to detail and commitment to producing high-quality work while continuously improving processes and outcomes.
- Ability to work independently, take ownership of assigned responsibilities, and communicate progress proactively.
- Familiarity with project management methodologies, agile practices, or OKR frameworks is an advantage.
- Previous experience in communications, public relations, nonprofit outreach, marketing, journalism, or a related field is preferred but not required.
- Strong writing and editing skills, particularly for email communications and audience-focused outreach, are considered an asset.
- Previous volunteer management or team leadership experience is beneficial but not essential.
- Additional availability beyond five hours per week may provide opportunities to contribute to broader organizational initiatives.
Benefits:
- Meaningful social impact: Contribute directly to voter education, informed decision-making, and stronger democratic participation across the United States.
- Leadership experience: Develop practical experience managing a remote communications team and coordinating volunteer activities.
- Campaign management experience: Gain exposure to large-scale outreach initiatives, email campaigns, communications planning, and performance measurement.
- Strategic development: Strengthen your skills in nonprofit communications, volunteer engagement, workflow optimization, and organizational planning.
- Professional networking: Connect with a diverse network of volunteers, civic technology professionals, and individuals passionate about democratic participation.
- Skill development: Expand your communication, project management, mentoring, and cross-functional collaboration capabilities.
- Flexible remote volunteering: Contribute remotely with an expected commitment of approximately 3–5 hours per week.
- Collaborative environment: Work alongside a dedicated, mission-driven community of volunteers in a supportive and inclusive setting.
- National visibility: Help shape voter-information outreach initiatives with the potential to reach audiences nationwide.
- Long-term growth opportunities: Explore additional volunteering opportunities and contribute to broader organizational projects as your availability allows.
Skills
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