Community Director

Ready to take the next step in your community association management career?

Bay Area Property Services, an Associa company, is looking for an experienced Community Association Manager or Senior Community Manager who is ready to grow into a Community Director role.

You may already be the person others turn to for guidance. You know how to work with boards, manage competing priorities, navigate difficult conversations, understand the financial side of community management, and keep clients moving forward. This opportunity allows you to take that experience beyond your own portfolio and use it to lead, coach, and develop a team of Community Managers.

Compensation

$100,000 - $110,000 annually, direct experience highly considered.

Sign-on bonus $2,500

Employment Type

Full Time

Work Location

3021 Citrus Circle, Suite 205, Walnut Creek, CA 94598

What do we offer?

Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, wellness resources, development opportunities, and more.

How will you make an impact?

As Community Director, you will:

• Lead, coach, and support a team of Community Managers.
• Help managers strengthen client relationships and deliver exceptional service to their boards and communities.
• Provide guidance on challenging board, homeowner, vendor, and operational situations.
• Support Community Managers with prioritization, communication, organization, budgeting, and portfolio management.
• Monitor team performance and provide ongoing feedback, coaching, and accountability.
• Help ensure contractual obligations and service expectations are consistently met.
• Support client retention and assist with resolving escalated client concerns.
• Participate in hiring, onboarding, training, and developing Community Managers.
• Support branch operations and identify opportunities to improve processes and service delivery.
• Partner with leadership on strategic planning and branch priorities.
• Support budgeting, financial management, and fiscal operations.
• Collaborate across departments to solve problems and support the communities we serve.
• Perform other duties as assigned.