Community Health Worker, Mobile Medical Unit

The Community Health Worker (CHW) contributes to the calling of Medical Teams International by serving as a trusted liaison between Medical Teams and community members, healthcare providers, and social service organizations. This role provides outreach, health education, care coordination, and navigation support to increase access to health services, reduce barriers, and promote wellness among underserved populations.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In collaboration with partner organizations and Medical Teams staff, support clinic patients by identifying and addressing barriers to care, determining health insurance status, assisting with Health Plan enrollment, and providing education and guidance on insurance navigation, including referrals for the Oregon Health Plan (OHP) and other Medicaid programs dependent on geographical context.
• Connect patients to primary care providers and confirm attendance at initial appointments.
• Offer culturally responsive, trauma-informed assistance to help participants navigate healthcare and social service systems, including scheduling, transportation, and coordination with other health providers.
• Provide culturally responsive health education on disease prevention, vaccine confidence, chronic disease management, oral health, nutrition, and overall wellness using evidence-based educational approaches tailored to community needs.
• Maintain and manage up-to-date resource lists; refer patients to community-based organizations for food, housing, behavioral health, and other support services.
• Build trusted relationships with individuals, families, and community members through culturally responsive outreach and engagement, serving as a bridge to health and social service systems and advocating for equitable, high-quality preventive health services, including routine and seasonal immunizations.
• Provide evidence-based health education and address health myths and misinformation using trauma-informed, culturally responsive communication and motivational interviewing techniques, supporting individuals in making informed healthcare decisions.
• Collaborate with case managers, clinical teams, and community partners to ensure holistic support for patients with complex medical, mental health, or substance use needs.
• Apply Medical Teams’ validated health screening tools, as appropriate.
• Collect and report data required by Medical Teams and funders; prepare accurate and timely reports for internal and external stakeholders.
• Ensure compliance with HIPAA and organizational confidentiality standards.
• Maintain thorough and accurate documentation in the electronic health record system.
• Contribute to quality and performance improvement initiatives to enhance patient outcomes and service delivery.
• Respond to emergent health issues as trained, providing first aid or Basic Life Support as appropriate.
• May serve as a focal point or mentor for new staff or students assigned to Medical Teams.

Other Duties:

• Attend coordination and planning meetings.
• Utilizes volunteers as needed.
• Participate in evaluation and feedback processes.
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.
• Other duties as assigned.