Concierge

Schedule: 3:00 PM – 11:00 PM
Pay: $16.00–$17.00 per hour

Position Summary

We are seeking a professional, friendly, and dependable Concierge to support the residents and guests of the high rise community.

The Concierge serves as a highly visible point of contact for residents, guests, and visitors. This position provides exceptional customer service, assists with questions and requests, supports front desk operations, and helps create a welcoming environment throughout the community.

The ideal candidate is personable, organized, attentive to detail, and comfortable interacting with residents and guests throughout the shift.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

• Welcome residents, guests, visitors, and vendors in a professional and friendly manner.
• Provide exceptional customer service and respond to resident and guest questions.
• Assist residents with general information and directions.
• Create and manage reservations for community amenities.
• Receive and assist with resident packages and deliveries.
• Assist with services such as resident dry-cleaning pickup and drop-off.
• Perform administrative tasks in support of community operations.
• Maintain a professional and welcoming front desk environment.
• Communicate resident or building concerns to the appropriate team member.
• Perform other duties as assigned.