CUSTOMER CARE REPRESENTATIVE

• Provide professional customer service
• Offer retail and digital support
• Use a variety of tools in your work
• Work within a central department

• Be fully bilingual in Dutch and French
• Be able to listen, analyse and solve problems
• Be able to work well under pressure, be methodical and punctual
• Have an interest in sport, casinos and betting
• Be sociable, motivated and driven by a thirst for learning

What we offer :

We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.

• Full-time contract (38 hours/week – 5 days)
• Fixed-term contract
• Meal vouchers: €10 per worked day
• Eco-vouchers
• Gift voucher
• Travel expenses:
  • 100% reimbursement of public transport costs or mileage allowance (legal rate)
  • Reimbursement of travel expenses for professional events
• Company laptop
• Reimbursement of home internet costs
• 4 additional vacation days on top of the 20 statutory annual leave days*
• Pension insurance
• Hospitalization insurance
• Annual bonus (CCT90) based on collective objectives
• 13th-month salary*
• Double holiday pay*

*pro-rated based on the hours worked during the current or previous year.