Customer Service Officer (Teller)

Customer Service Officer, Branch Banking

A reputable China-based Bank in Hong Kong is looking for a dedicated Customer Service Executive in Branch Banking.

Responsibilities:

• Provide one-stop personal banking services at branches

• Deliver quality customer services through counter transactions

• Identify existing and prospective customers needs of financial services, including both products and services

• Grasp opportunities to cross-sell appropriately

• Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's anti-money laundry (AML) team

• Support back-end branch operations

Requirements:

• Secondary School graduate or above

• Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage

• Strong sense of result orientation

• Strong in delivering quality services to diverse customer types

• Outgoing, proactive and with strong eagerness to learn

• Strong communication skills and attention to details

• Proficiency in English and Cantonese as well as fluency in Putonghua

• Offer commensurate with qualification

Interested parties please send your resume in word format with current & expected salary and notice period to [email protected]. For details, please feel free to contact San at 9854 0770.