Customer Service Representative
Description
At Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apart!
If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Dufresne team.
Dufresne Furniture and Appliances is currently seeking a Part Time, Customer Service Representative for our Winnipeg store located at 880 Nairn Avenue.
As a Customer Service Representative, you will support our guests in store and through the after sales experience.
Dufresne Furniture and Appliances is committed to investing in our team members; we offer:
- Market competitive wages;
- Career growth and continuous development;
- Respectful working environment with strong company values;
- World class training programs within sales, leadership and more;
- To work at one of Canada’s Best Managed Companies.
As a Customer Service Representative, you will:
- Ensure excellent customer service by responding to our guests’ needs consistent with company standards, culture, and business practices.
- Ensure efficiency and accuracy in relation to:
- guest orders
- guest inquiries (in person/on phone)
- cash and financial management
- Always keeps the customers’ best interest in mind.
As a successful candidate you will have the following:
- High school diploma
- 1 year of experience in a customer service or hospitality environment
- Demonstrated working knowledge of MS Office products.
- Ability to work retail hours (days/evenings and weekends required)
- Excellent communication and interpersonal skills
- Ability to handle difficult situations diplomatically and professionally