Customer Success in Kona
Posted Updated
Description
The pay band in Kona is $1MM-$1.5MM
The Team & Role
- Gem engineers work closely with product managers and designers to influence product direction, company roadmap, and business outcomes.
- We stay close to customers by joining customer calls, and reading customer feedback.
- We enjoy shipping features, moving fast, and being scrappy
- We are receptive to feedback and continuously work on improving both our product and our craft
- All of Gem engineering works out of our San Francisco office.
Read more about our company values:
What you’ll do day-to-day:
- Embody our company values of ownership, velocity, customer centricity, diversity and transparency
- Own product features end-to-end alongside your product manager, engineering manager and designer
- Work primarily with Typescript, React, Python, GraphQL, Node, PostgreSQL
- Stay close to our customers
- Collaborate with engineers on your team and across Gem. For e.g. give and receive code reviews, review data model and architecture decisions
- Influence decisions and have direct impact on business outcomes
About you:
- You have 1-4 years of industry experience as a software engineer or software engineering intern, shipping user-facing features or products
- You move with velocity, and invest in improving your craft
- You are good at driving solutions by communicating and working cross-functionally
- You are energized by collaborating in-office with your peers