Customer Support Representative - Portuguese Speaker
Posted Updated
Description
Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week
A Portuguese-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
Your Responsibilities:
- Resolve issues efficiently without cutting corners on quality
- Keep internal systems and case notes accurate and current
- Recognize when something needs escalating versus resolving directly
- Contribute to a supportive, collaborative team environment
Requirements:
- Fluent Portuguese, French
- Right to work in the country without sponsorship required
- Eligible to work in the EU (citizenship, valid permit, or equivalent)
- Comfortable in a fast-moving, customer-facing role
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
Interested? Use the Apply button below and our recruitment team will be in touch.