Data Analyst
Posted Updated
Description
- We are seeking a skilled Data Analyst to deliver accurate, timely, and insightful management reporting for internal stakeholders and clients
- In this role, you will gather, validate, and analyse data from various sources to create clear and actionable insights that inform strategic and operational decision-making for our Sipcom business
- Design and Maintain Reports: Create and manage user-friendly Power BI reports and dashboards to support business decision-making
- Data Analysis: Analyse data from multiple sources to identify trends, risks, and opportunities, translating findings into actionable insights
- Data Validation: Ensure data accuracy and reliability by validating reporting data and investigating discrepancies
- Stakeholder Collaboration: Work with stakeholders to define reporting requirements and develop practical dashboards and outputs
- Automation of Processes: Enhance efficiency by improving and automating manual reporting processes using tools like Power BI, Excel, and Power Automate
- Reporting and Presentation: Present findings and recommendations clearly to stakeholders and support operational performance through meaningful data insights
- What Success Looks Like:
- Timely Delivery of Reports: Successfully design and deliver a minimum of 5 key Power BI reports and dashboards that meet stakeholder requirements within the designated timelines
- Data Accuracy Improvement: Achieve a data accuracy rate of at least 95% by validating and reconciling discrepancies in reporting data
- Stakeholder Engagement: Establish strong working relationships with key stakeholders to gather reporting requirements and feedback on dashboard usability
- Automation of Reporting Processes: Automate at least 3 manual reporting processes, resulting in improved efficiency in data reporting
- Insight Generation: Identify and present significant trends or risk areas through data analysis, leading to actionable insights for operational improvement
- Customer Satisfaction Reporting: Develop and deliver a comprehensive customer satisfaction report, highlighting key metrics and trends to enhance service delivery
- Experience and confidence in extracting, cleansing, transforming, and analysing data from various sources, coupled with a solid understanding of data quality, governance, and reporting controls
- Experience in automating reporting processes using tools like Power Automate, enhancing efficiency and reducing manual effort in data reporting
- Proven experience in a Reporting Analyst, Data Analyst, Data Scientist, or similar analytical role, with strong problem-solving skills to interpret data and present actionable insights
- Strong practical knowledge of Microsoft Power BI, Azure Synapse Analytics, SQL Server Reporting, and related tools, with experience in designing and maintaining accessible dashboards and reports
- Ability to gather and translate reporting requirements from stakeholders into practical dashboards and outputs, ensuring alignment with business needs
- This role will require you to undergo the Security Clearance (SC) process once in role, so for that reason we will ask you to confirm if you are a British passport holder with 5 years residency in the UK when you apply for this position