Data Analyst, CHVAC Americas

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

If you are looking for a role that combines your eye for business and passion for data-driven improvements, then we have a superb opportunity for you. We are seeking a self-starter to work on the CHVAC America Transformation & Business Process team with the goal of delivering solutions to delight our customers! Our Data Analyst will be responsible for providing reporting & analytical capabilities to support of the CHVAC Americas business segments.

Key Responsibilities:

• Actively participate in strategic analysis across functions and regions, including providing insight and making data-driven recommendations on improvements to business processes, efficiency, and growth initiatives.
• Provide visibility to business performance in alignment with Transformation Management Office priorities. Manage KPIs, reporting, and dashboards.

• Produce monthly standardized management reporting packages on important metrics from a variety of dimensions and levels of aggregation to support improvement actions.

• Analyze and package data associated with the business performance metrics to support regional and global goal attainment.
• Provides a wide variety of ad hoc support for the Transformation & Business Process team; including sophisticated modeling, dashboards, and expertly packaged presentations.
• Assists in opportunity identification exercises and tracking progress to goals, including the aggregation of data from a variety of disparate sources & systems into databases and models for data-driven decision-making.
• Proactively data mine and provide analysis on service agreements and sales activities, marketing campaigns, product development initiatives, customer segmentation, operational performance, etc. to provide insightful & impactful information.
• Manage enhancement requests, support issue resolution and questions on dashboards, manage access to permissions, master mapping file, and workstream data validation errors.

Required Qualifications:

• 3+ years of data analytics experience.
• 3+ years of experience with PowerPoint, PowerBi, SalesForce, Alteryx, Microsoft Power Automate, Microsoft Power Apps, SQL, and/or VBA.
• 3+ years of experience with databases - CRMs, ERPs, and/or others.
• Bachelor's or Associate’s degree

Preferred Qualifications:

• Bachelor’s Degree in Data Science, Computer Science, Mathematics
• Understanding/ experience with SAP/ S4 HANA, Salesforce, ServiceMax
• Experience with creation of KPI’s & dashboards
• Strong organizational and social skills enable working and collaborating across internal functions and partners.

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