Data Analytics & Business Intelligence Consultant (Senior Associate level)

About the Company

Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.

Job Description

Eagle Hill is seeking candidates to fill current and potential data analytics and business intelligence roles for U.S. Customs and Border Protection (CBP) client projects. These projects will provide analytical, strategic, and operational support to enable CBP offices to use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.

Anticipated project work may include data analytics and visualization, performance measurement, process improvement, business intelligence, and technology-enabled problem solving to help clients translate data and complex information into practical insights and solutions. Opportunities are available at the Senior Associate level based on project needs and a candidate’s experience and qualifications.

Ideally, candidates will bring both strong consulting capabilities and meaningful, hands-on data analytics and business intelligence experience. We also recognize that candidates may have developed greater depth in one area while building substantive, applied experience in the other.

This is neither a general project management role with limited technology exposure nor a purely technical role with limited responsibility for business outcomes.

Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.

About the Opportunity

At Eagle Hill, Senior Associates develop firsthand knowledge of our clients, their operating environments, and their business challenges and use that understanding to contribute to analysis, solutions, and client deliverables. Senior Associates are expected to independently own and advance workstreams or significant deliverables, working directly with client stakeholders and collaborating with team members to drive high-quality outcomes. They may also contribute to broader account or Eagle Hill initiatives and business development activities.

Responsibilities

Specific responsibilities will vary based on project needs and may include:

• Partnering with stakeholders, data owners, and subject-matter experts to understand business challenges and translate them into analytical approaches, data requirements, dashboards, reports, workflows, or other technology-enabled solutions
• Using Power BI, Tableau, or comparable business intelligence tools to develop, enhance, maintain, and troubleshoot dashboards, visualizations, reports, and data products
• Integrating and analyzing data from multiple sources and identifying issues related to data quality, functionality, usability, or alignment with business needs
• Developing metrics and KPIs and translating analytical findings into clear insights and practical recommendations for client and executive audiences
• Assessing business processes, identifying opportunities for improvement, and supporting the design and implementation of future-state solutions
• Structuring ambiguous problems and advancing project work, analyses, and client deliverables
• Conducting stakeholder interviews, facilitating working sessions, and developing high-quality presentations, reports, recommendations, and implementation plans for technical and nontechnical audiences